At jitabet, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and how we keep it safe. We believe you deserve to know — in plain language — what happens to your information when you use jitabet.
We built jitabet's privacy framework around one simple idea: your data belongs to you. Here's what that means in practice.
Every connection between your device and jitabet is protected by 256-bit SSL encryption. Whether you're logging in, making a deposit, or checking your balance, your data travels securely and cannot be intercepted by third parties.
SSL 256-bit Secure Loginjitabet only collects the data that is strictly necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it, and we never sell your personal information to advertisers or data brokers.
No Data Sales Minimal CollectionYour data is never shared with third parties for marketing purposes. The only time jitabet shares data externally is when required by law, or with trusted payment processors who are contractually bound to protect your information to the same standard we apply.
No Marketing Sharing Trusted Partners OnlyAll personal data stored by jitabet is held on secured servers with restricted access. Only authorised jitabet personnel with a legitimate operational need can access your account data. Access logs are maintained and reviewed regularly.
Restricted Access Access LogsIf you close your jitabet account, you can request deletion of your personal data. We will remove all data that we are not legally required to retain. Certain transaction records must be kept for regulatory compliance, but these are held securely and not used for any other purpose.
Account Deletion Data Removaljitabet sends promotional communications only to players who have opted in. You can unsubscribe from marketing emails and SMS messages at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use jitabet.
Easy Opt-Out No SpamThis Privacy Policy explains how jitabet ("jitabet", "we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the jitabet website at jitabet.run and all associated services, including the jitabet mobile app.
At jitabet, we understand that privacy matters. When you register an account, make a deposit, or simply browse the jitabet website, you are trusting us with your personal information. We take that trust seriously and are committed to handling your data responsibly, transparently, and in accordance with applicable data protection laws.
This Privacy Policy should be read alongside the jitabet Terms and Conditions, which together form the full agreement between you and jitabet. By registering an account or using jitabet, you confirm that you have read and understood this Privacy Policy.
If you have any questions about how jitabet handles your personal data, you can contact our support team at any time via live chat or by emailing [email protected].
jitabet is operated for players in Bangladesh and the platform is designed with local players in mind. All data processing activities described in this policy apply to all jitabet players regardless of the device or method used to access the platform.
jitabet collects personal data in two main ways: data you provide directly when registering or using the platform, and data that is collected automatically when you interact with jitabet. Below is a full breakdown of the categories of data we collect.
When you create a jitabet account, we collect the following information:
To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements, jitabet may request:
jitabet records all financial transactions associated with your account, including:
| Data Type | Purpose | Retention |
|---|---|---|
| Deposit amounts and timestamps | Account management, AML compliance | 5 years |
| Withdrawal requests and amounts | Payment processing, fraud prevention | 5 years |
| Payment method references | Transaction verification | 5 years |
| Bonus claims and wagering history | Bonus management, abuse prevention | 3 years |
jitabet records your gaming activity on the platform, including the games you play, bet amounts, game outcomes, session durations, and win/loss history. This data is used to manage your account, detect problem gambling patterns, and improve the platform experience.
When you access jitabet, we automatically collect certain technical information:
jitabet collects your personal data through several channels. Understanding how data reaches us helps you stay informed about your privacy at every step of using the platform.
The majority of the data jitabet holds about you comes directly from you. This includes the information you enter during registration, the documents you submit for KYC verification, the payment details you provide when making deposits, and any communications you send to jitabet support.
When you use jitabet — whether on desktop, mobile browser, or the jitabet app — certain data is collected automatically. This includes your IP address, device information, and browsing behaviour on the jitabet website. This data is collected using cookies and similar tracking technologies, which are described in more detail in Section 8.
When you make a deposit or withdrawal via bKash, Nagad, Rocket, or bank transfer, jitabet receives confirmation data from the payment processor. This typically includes the transaction reference number, amount, and timestamp. jitabet does not receive or store your full bKash PIN, bank password, or other sensitive payment credentials.
jitabet will never ask for your bKash PIN, Nagad PIN, or online banking password. If anyone claiming to be from jitabet asks for these details, do not provide them and contact support immediately.
In some cases, jitabet may use third-party identity verification services to confirm the accuracy of the information you provide during registration or KYC. These services may cross-reference your details against public records or databases. Any data shared with these services is subject to strict contractual data protection obligations.
jitabet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond those described in this policy without your explicit consent.
Your registration data is used to create and manage your jitabet account, verify your identity, process your deposits and withdrawals, and communicate with you about your account. Without this data, jitabet cannot provide its services to you.
jitabet is required by law to collect and retain certain data for anti-money laundering (AML) compliance, fraud prevention, and age verification purposes. This is a legal obligation and cannot be waived. Transaction records and KYC documents are retained for the periods specified in Section 6.
jitabet uses technical data, transaction data, and gaming activity data to detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities. This includes automated monitoring systems that flag unusual patterns for review by the jitabet compliance team.
Aggregated and anonymised data about how players use jitabet is used to improve the platform, fix technical issues, and develop new features. This data cannot be used to identify individual players and is used solely for internal product development purposes.
If you have opted in to marketing communications, jitabet may use your email address or phone number to send you information about promotions, bonuses, and new games. You can opt out of marketing communications at any time. Opting out does not affect your ability to use jitabet or receive essential account communications.
jitabet uses gaming activity data to monitor for signs of problem gambling. If patterns in your play suggest you may be experiencing gambling-related harm, jitabet may proactively apply account restrictions or contact you with information about support resources. This is done in your interest and in accordance with our responsible gaming obligations.
jitabet does not sell, rent, or trade your personal data to any third party. The only circumstances under which jitabet shares your data externally are described below.
To process your deposits and withdrawals, jitabet shares the minimum necessary data with payment processors including bKash, Nagad, Rocket, and banking partners. These processors are contractually required to protect your data and may only use it for the specific purpose of processing your transaction.
jitabet may share your KYC documents with trusted third-party identity verification services for the purpose of confirming your identity. These providers operate under strict data protection agreements and are not permitted to use your data for any other purpose.
jitabet may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required by applicable law. In such cases, jitabet will disclose only the minimum data required to comply with the legal obligation and will notify you where legally permitted to do so.
jitabet will never voluntarily share your personal data with advertisers, data brokers, or any third party for commercial purposes. If you receive a communication claiming to be from jitabet that asks you to share data with a third party, treat it as suspicious and contact support immediately.
In the event that jitabet undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such cases, jitabet will notify affected players and ensure that the acquiring entity is bound by privacy obligations at least equivalent to those in this policy.
jitabet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The table below summarises our standard retention periods for different categories of data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 2 years | Account management, legal compliance |
| KYC / identity documents | 5 years from account closure | AML regulatory requirement |
| Transaction records | 5 years from transaction date | AML regulatory requirement |
| Gaming activity logs | 3 years from last activity | Responsible gaming, fraud prevention |
| Support communications | 2 years from last contact | Quality assurance, dispute resolution |
| Marketing preferences | Until opt-out or account closure | Marketing compliance |
| Technical / session logs | 90 days | Security monitoring |
When data is no longer required, jitabet securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
jitabet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.
While jitabet takes every reasonable precaution to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your jitabet account, do not share your login credentials with anyone, and log out of your account when using a shared device. If you suspect your account has been compromised, contact jitabet support immediately.
In the unlikely event of a data breach that affects your personal data, jitabet will notify you promptly and take immediate steps to contain the breach and minimise any potential harm.
jitabet uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, and understand how players use the site. This section explains what cookies we use and how you can control them.
Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember information about your visit, such as your login status and preferences. Cookies do not contain your password or payment details.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain session security | Session / 30 days |
| Functional Cookies | Remember your language and display preferences | 1 year |
| Analytics Cookies | Understand how players navigate the site (anonymised) | 90 days |
| Security Cookies | Detect and prevent fraudulent activity | Session |
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies will affect your ability to use jitabet — you may not be able to log in or maintain a session if essential cookies are blocked.
jitabet does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertisements on other websites.
As a jitabet player, you have a number of rights in relation to your personal data. jitabet is committed to honouring these rights promptly and without unnecessary barriers.
You have the right to request a copy of the personal data jitabet holds about you. To make a data access request, contact jitabet support with your account details. jitabet will respond within 30 days and provide a full summary of the data held.
If any of the personal data jitabet holds about you is inaccurate or out of date, you have the right to request that it be corrected. You can update most account information directly through your account settings, or contact support for assistance.
You have the right to request deletion of your personal data. jitabet will delete all data that it is not legally required to retain. Note that certain data — such as transaction records and KYC documents — must be retained for regulatory compliance and cannot be deleted on request.
In certain circumstances, you have the right to request that jitabet restricts the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved.
You have the right to object to the use of your personal data for direct marketing purposes at any time. You can opt out of marketing communications through your account settings or by contacting support. Opting out takes effect within 48 hours.
To exercise any of your privacy rights, contact jitabet support via live chat or email at [email protected]. Please include your registered account email and a description of your request. jitabet will verify your identity before processing any data request.
jitabet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm that they are 18 or older during the registration process, and jitabet conducts age verification checks to enforce this requirement.
If jitabet discovers that a player under the age of 18 has registered an account, the account will be immediately closed, all data associated with the account will be deleted (except where retention is required by law), and any deposits will be returned at jitabet's discretion.
If you believe that a minor has registered on jitabet, please contact support immediately at [email protected] so that we can investigate and take appropriate action.
jitabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players by email or through a notice on the jitabet website.
The "Last Updated" date at the top of this page always reflects the most recent version of the policy. We encourage you to review this page periodically to stay informed about how jitabet protects your privacy. Your continued use of jitabet after any changes to this policy constitutes your acceptance of the updated terms.
If you disagree with any changes to this Privacy Policy, you have the right to close your account and request deletion of your personal data as described in Section 9.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jitabet handles your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries within 5 business days.
Responsible Gaming Notice: Gambling is for entertainment purposes only. Never gamble more than you can afford to lose. If you feel gambling is affecting your life negatively, please visit our Responsible Gaming page for help and support resources. You must be 18 or older to use jitabet.